Shipping Policy

So you've got your eye on a doormat and want to know how fast you can have it in your hot little hands, right?
You got it! (Please see bottom of the page for Nylon Mat Shipping.)

We offer FREE Standard Shipping with all Australian Orders. 
Upgrade to Express Shipping for $15. 
In a rush? Select PRIORITY at checkout to be bumped to the top of the paint list and have your order shipped via Express within 2 business days. 

We ship from Perth, Australia.

UK & EUROPE: 7-10 Days
USA: 7-10 Days
REST OF WORLD: 7-10 Days

Our standard Australian Deliveries are managed by ARAMEX/FASTWAY.
Sending from Perth to a metro location usually takes:
Adelaide 3 to 4 business days
Albury 4 to 6 business days
Bendigo 4 to 6 business days
Brisbane 6 to 7 business days
Bundaberg 6 to 7 business days
Cairns 7 to 10 business days
Canberra 4 to 6 business days
Central Coast 4 to 6 business days
Coffs Harbour 6 to 7 business days
Darwin 7 business days
Geelong 4 to 6 business days
Gold Coast 6 to 7 business days
Hobart 4 to 6 business days
Launceston 4 to 6 business days
Mackay 6 to 7 business days
Maryborough 6 to 7 business days
Melbourne 4 to 6 business days
Newcastle 4 to 6 business days
Northern Rivers 6 to 7 business days
Perth Next business day
Port Macquarie 6 to 7 business days
Rockhampton 6 to 7 business days
Sunshine Coast 6 to 7 business days
Sydney 4 to 6 business days
Toowoomba 6 to 7 business days
Townsville 7 to 10 business days
Wollongong 4 to 6 business days

Need it quicker? Express Post can be selected at checkout within Australia, and received within 3 business days.

Please note regional/non-metro deliveries are serviced by Australia Post, and may take longer than the estimated time frames above.

Perth locals are more than welcome to collect from our Clarkson/Mindarie base and take $10 OFF their order. Enter code PICKUP at checkout.

If you require insured or signature required shipping, please contact us direct for a quote with Australia Post, otherwise all packages are posted as 'authority to leave'.

You will be supplied with a tracking number upon shipping. 
Once your package is with the shipping agent, we are not responsible for delays (as much as we'd love to help out here!) nor are we responsible for undelivered items due to incorrect addresses given or failed attempts to deliver. 


Manufactured off-site and shipped directly. Manufacture turn-around is approx 2 weeks + express shipping, 4-8 days. Select NYLON MATS ONLY during Shipping Checkout.
Physical address must be provided, no PO Boxes.
If combining a Nylon/Coir mat order, please note these will be shipped separately and we can't upgrade the speed/shipping of the Nylon Mats.



In the very rare instance of a delayed parcel, please reach out to the courier directly with the tracking code you have been provided with and their customer service team are the ones that will be able to help you track it down and ensure a speedy delivery. Whilst we're happy to help where we can, this only slows the process down as we need to relay messages between courier and customer during our very limited desk time. Often photographic proof is provided and that can only be approved by the customer.

If a parcel is unfortunately lost by Australia Post / Aramex during transit, Walk All Over Me are of course happy to organise a replacement for you, once a lost parcel claim has been approved. Each courier has its own process of lodging a lost parcel claim, so please reach out to them once the delivery time-frame has passed to start that process. Once approved, we'll prioritise your order and get your replacement out immediately. 

Whilst we appreciate lost parcels are a massive pain in the butt... please keep in mind that once we lovingly hand-paint your doormat and hand it over to the courier, what happens after that is entirely out of our control and we're not at fault for delayed parcels. Please be kind. Just like you, we shouldn't have to tolerate foul language and abuse. x